Corporate responsibility
Our principles, our commitment.
At Prima Protección Europe we understand corporate social responsibility as the impact that our company's decisions and activities have on society. From this come the six principles that govern the way we work and the documents that develop them.
In every detail
These are the six principles that govern our Corporate Social Responsibility Policy and that are developed in the Code of Ethics.
Integrity
Good business practices, ethical conduct guidelines and the knowledge, acknowledgement and observance of the law.
Assertiveness and loyalty
The principle that guides our relationship with the customer: to understand human rights, respect them and uphold them.
Transparency
Open access to the decisions and activities that affect society, the economy and the environment, communicated clearly and honestly.
Ethical conduct
Prudent risk management and internal business ethics in line with good practice principles.
Applicable law
The organisation complies with all legal regulations applicable to its activity.
International principles
International custom, the generally accepted principles of international law and recognised intergovernmental agreements.
The four documents that develop these principles, approved by the board of directors. They can be viewed and downloaded in PDF format.
It defines what we understand by social responsibility, sets out the six principles on this page and records the commitments we make to the governing body, employees, customers, partners, suppliers and the environment.
The board of directors undertakes in writing to drive and oversee the implementation of the Good Corporate Governance System, to provide ongoing training and to identify and manage criminal and reputational risks.
The Criminal Compliance and Whistleblowing Channel Policy: zero tolerance of criminal risk, a Compliance Officer appointed with independence and authority, and a confidential channel in which anyone who reports in good faith suffers no retaliation.
The full Code of Conduct: who it applies to, mission and values, general principles of action and how we behave with customers, with third parties and within the company itself. It includes the compliance body and the reporting and enquiries channel.
Our principles, present in the way we work.
They apply to the whole workforce, to partners and to directors, and may extend to those who deal with us professionally. You can see how they translate into the product in About us and in our certifications.